Last Updated: 15 July 2026
These Terms and Conditions ("Terms") govern your use of the website www.babylonlane.com ("Website") and any related services provided by Babylonlane Ltd ("we", "us", or "our").
Babylonlane Ltd is a company registered in England and Wales with company number 02872818. Our registered address is: Suffolk Drive, Guildford, Surrey GU47FD. Our VAT number is: GB144759388.
By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our Website.
We operate a informational website serving consumers.
In these Terms:
"Content" means any text, images, video, audio, or other materials appearing on the Website.
"User" means any person who accesses or uses the Website.
"Consumer" means an individual acting for purposes wholly or mainly outside their trade, business, craft, or profession.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Website and updating the "Last Updated" date.
Your continued use of the Website after any changes indicates your acceptance of the modified Terms. We encourage you to review these Terms periodically.
You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
Use the Website in any way that violates any applicable UK or international law or regulation
Use the Website to transmit any unsolicited or unauthorised advertising or promotional material
Impersonate or attempt to impersonate Babylonlane Ltd, its employees, another user, or any other person or entity
Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
Use any robot, spider, or other automatic device to access the Website for any purpose
Introduce any viruses, trojan horses, worms, or other malicious or technologically harmful material
Attempt to gain unauthorised access to any part of the Website, other accounts, or computer systems
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Babylonlane Ltd, its licensors, or other providers and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not:
Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Website, except as permitted by these Terms
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website
Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Babylonlane Ltd or its affiliates. You must not use such marks without our prior written permission.
The information provided on this Website is for general informational purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website.
Nothing on this Website constitutes professional advice. You should not rely on any information on this Website as an alternative to professional advice from an appropriately qualified professional. If you have any specific questions about any matter, you should consult an appropriate professional.
We do not guarantee that the Website will always be available or be uninterrupted. We may suspend, withdraw, discontinue, or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.
We only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Nothing in these Terms excludes or limits our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any breach of your statutory rights under the Consumer Rights Act 2015
Any other liability that cannot be excluded or limited by English law
Our total liability to you for all claims arising under or in connection with these Terms shall not exceed £1,000.
You agree to indemnify, defend, and hold harmless Babylonlane Ltd, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable legal fees, resulting from:
Any violation of these Terms by you
Your use of the Website
Your violation of any rights of any third party
This indemnification obligation does not apply to consumers where it would be unfair under applicable consumer protection laws.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control ("Force Majeure Event").
A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation):
Strikes, lock-outs, or other industrial action
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war or threat of war
Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural disaster
Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or private transport
Impossibility of the use of public or private telecommunications networks
Acts, decrees, legislation, regulations, or restrictions of any government
Our performance under these Terms is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.
If you have any dispute or complaint regarding our services, please contact us first at legal@babylonlane.com. We will try to resolve the matter informally.
If we cannot resolve your complaint informally, you may be able to use alternative dispute resolution (ADR). If we cannot resolve the dispute through informal negotiation or ADR, the dispute shall be submitted to the exclusive jurisdiction of the courts of England and Wales.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
You may benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by any court or other competent authority, such provision shall be modified or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Babylonlane Ltd concerning your use of the Website.
If you have any questions about these Terms, please contact us:
Email: feedback@babylonlane.com
Post: Suffolk Drive, Guildford, Surrey GU47FD